Circulation Assistant

The Prospect Heights Public Library District believes our employees are our greatest asset in meeting our mission of linking our community with the world of ideas. We are looking for a Circulation Assistant to join our team. This individual would work approximately 15 hours per week and must have availability to work daytime, evening and weekend hours.  The pay rate for this job is $14.38 per hour.

About the Job:

We are looking for someone to perform all circulation tasks including but not limited to check-in, check-out, renewal of library materials, issuing library cards, updating patron accounts as required, and answering and routing incoming phone calls.  This individual would assist patrons by answering questions, addressing complaints, resolving problems in a positive and professional manner.  In addition, this person will be shelving library materials and sorting bins from van deliveries, helping to prepare items for pickup.

We are looking for someone who has: 

• Knowledge of Dewey Decimal System and alpha filing order
• Consistent and timely attendance
• Ability to provide excellent customer service 
• Ability to balance many competing tasks 
• Ability to work with patrons and co-workers, in a professional, timely,        and service oriented manner 
• Basic Microsoft Windows and Microsoft Office skills 

 Working Conditions/Physical Requirements: 

• Ability to read, write and communicate fluently in English
• Physical ability to stand for extended periods of time 
• Ability to push/pull items of 100 pounds or higher while utilizing a cart 
• Visual acuity sufficient to read various font sizes 
• Ability to communicate effectively both verbally and in writing 
• Ability to work effectively under stress 
• Frequently required to bend, stoop, kneel, crouch and reach various heights 
• Ability to lift and carry items up to 25 pounds 
• Ability for perform fine motor skills tasks 

*Please e-mail completed application and resume to jobs@phpl.info

*No phone calls please